Support
Edgevix Support
If you need help with Beacon or another Edgevix product, send us a short description of the issue and the best way to contact you back.
General product support
Questions about setup, reminders, sessions, account access, or unexpected behavior.
support@edgevix.comPrivacy and data requests
Questions about privacy, data retention, access keys, or product data handling.
privacy@edgevix.comWhat to include
- The product you are using, such as Beacon
- The device or platform where the issue happened
- The approximate time of the issue
- Any screenshots or steps that help us reproduce it